Singapore:
About our stay - Hotel Boss is nice, newly opened Hotel. Lucky got room on 17th floor with a big window with beautiful view of little Italy n a long distance view of Flyers (Marina Ba...
y). Room was too small n bathroom was very small bare minimum space but hygiene place. But very large inviting Reception lounge. Breakfast had not much varieties n daily same menu was there which was boring if u travel abroad n dont hv varieties in breakfast then u dont njoy! Even they didn't hv any live counters like egg items! which in India u can hv in any hotel. But u get lots of options available in little Italy which is just a walking distance from hotel. Metro station is also at a walking distance in case u miss the coach in ur travel. Climate was very Humid. For Universal studio, Sentosa island one should hv full day for each places. Marina Bay, Garden by bay n Flyier I would suggest visit in evening (don't spend any money for this during city tour as the agents there they charge More in coach). After that onevcan hv dinner at Clerk way.
Overall 3.5/5 for hotel n services.
Malysia - Genting:
I think Travel Triangle and De'organizers have no proper sub agents or connections in Whole Malaysia. From day one some or other 'Gadbad' was happening... Initially we were informed that we will get new itinery when we will reach there. We were supposed to have one way cable car ride while going to Genting but the coach driver had to pick someone from Genting so he said ur cable car ride is arranged while returning as he would hv to travel without any passengers. After reaching First World hotel (which is the World's Largest hotel almost a small town itself with 7000 rooms) there were two guys they made us stand in queue for registration and they went away ... As I didn't have local card for Malaysia I had to ask someone to call that agent and call them back. Now in my package I had taken breakfast but came to know at the reception that De'organizers agents had not deposited the money for our breakfast. I called up Konarkji from there and he said "Sir aap abhi bhar do mein aate hi aapke account me deposit kar dunga". Which after 25 days also I haven't received. Hv mailed to both Travel Triangle and Konarkji but no response!!!
The guy (local agent) who was there on our arrival was asking if we want to hv packed dinner from outside and informed us that in hotel it will b very costly and asked 40 for Non-veg parcel n 35 rangette for veg but we didn't take. In hotel u can get many many options to eat as there are many restaurants , small food joints etc in Hotel itself. We were not informed by agent Konarkji That All Rides (which is the main attraction of Genting) are under renovation n will open in 2017 which was very Sad n unexpected from Travel Agent's part to inform us in advance. We had selected Genting highlands only to enjoy Rides so those who r taking Genting for rides they may travel after 2017...!!!
On second day while returning the driver said there is no cable ride in ur itinery ! Which was again a new thing to hear!!! When I showed him our old itinery he talked in his office n then gave us money to take cable ride to return. One should not miss this ride.
In hotel upon request had got room on 24th floor which was like heaven clouds were beneath our room. Superb view n due to rains the weather was awesome. In Hotel Tower-3 building was newly renovated and with great modern interiors of passages (tower-1&2 are old ones)...
The hotel has many entertainments like snow park, little childrens rides, gaming zones, toy trains, etc. Many food options are available. Overall stay n hotel was good. 4/5 for Property & 1/5 for services of Agents.
Kuala Lumpur:
Hotel was Star Point located in main crowded shopping area. The rooms were good 3/5 breakfast was good with south Indian, Egg items options etc were available. Metro station just 5 minutes walking distance from hotel. One should not miss to visit Patrona's twin towers in evening!!!
Next day was our city tour n there was no information what time to go. Asked reception in evening they said they also don't know about our itinerary and asked to call on Nos that we have in our old itinerary but nobody was picking our phone. Next day after breakfast we were waiting from 8:45 for our coach to pick us for City ride. Nobody came till 10:30 Called the local agent and he said that De'organizers have not deposited any money for ur city tour!!! I had to again call to konarkji ... And after waisting our precious time of 4 hours in reception lobby at 12:30 Konarkji replied that now 3 pm coach will come n take u to city tour n from there will drop to airport.
Overall hotel 3/5, .5/5 for poor service by De'organizers.
Overall both Singapore n Malaysia are a nice place to Visit with Family.
For the Travel Triangle n Travel partners De'organizers Lots of Clarity and transperancy should be there between tour organizers and Clients as everyone is travelling with a budget and not going to visit it again in at least 10years. I was not cleared about my Visa charges which after sending mails n msgs for one month got reply from Konarkji that Visa Charges are not included in the deal which I had to bare from my pocket at the last moment. Till last day i didnt have any booking confirmation for Malaysia which i got just few hours before my flight. Taking all money in advance from Clients and not paying to Hotels n local agents is a sad part. Hope the money which I paid for breakfast will b refunded.